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Reviews

Lisiane, Galway
4.8

20.08.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Our stay was lovely.. we were celebrating our anniversary on that weekend and the stay in Castlerosse couldn’t have been better. We just regret not staying more time. The guy at the reception was very welcoming. We loved our stay! Thanksn

Catherine,
4.2

29.07.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Hotel and staff was lovely. Beautiful setting it was our 2nd time staying and we will definitely be back. Leisure centre and golf course a big hit with my kids and husband. Look forward to returning.

Bernadette, Southampton
5.0

24.07.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We had an incredible visit! The facility was lovely, the rooms were great and the views were spectacular! Breakfast was plentiful and the staff was friendly and knowledgeable about the area! It was a easy walk into Killarney for me and my son-in-law was able to get information on fishing spots (and, yes, he caught some fish). As we have family in the area I look forward to visiting again.

Peter, Arcane, Dublin 5
5.0

22.07.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Myself and my wife enjoyed our stay at the Castleross Hotel. I was surprised by the quality as the official rating seems to be 3 star but we found it exceeded many of the 4 star hotels we have stayed in. The only recommendation for improvement I would be inclined to make relates to location. While we drove from Dublin and location was not a problem on this occasion, I think it would be very beneficial to have a courtesy bus between the hotel and train station via the town centre. I think in this way you would attract mid week breaks for guests like ourselves who would be tempted for a mid week break using public transport (train and courtesy bus). This is quite common in many of the hotels on the continent located a bit outside of a centre.

Michael,
5.0

21.07.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Brilliant location with great views over the lakes and mountains. Great space in the family room meaning all our family were really comfortable during our stay. Great leisure facilities on site. Will come back again